Our Policy

TERMS & CONDITIONS

Beautylish (beautylish.com.au)

Effective Date: 01/07/2020

1. ACCEPTANCE OF TERMS

By accessing this website, booking an appointment, purchasing services, or receiving treatments from Beautylish you agree to be bound by these Terms & Conditions.

These terms are governed by the laws of South Australia and the Commonwealth of Australia.

2. SERVICES

Beautylish provides professional beauty, wellness, and holistic treatments including but not limited to:

- Skin treatments and facials

- Cosmetic beauty services

- Holistic wellness treatments

- Coaching or consultation services

All services are performed with professional care and skill.

Results vary based on individual factors including health, lifestyle, and biological response.

3. BOOKINGS & APPOINTMENTS

3.1 Appointment Confirmation

Bookings may require:

- Deposit payment

- Pre-consultation form completion

We reserve the right to refuse service where:

- Contraindications are present

- Safety concerns exist

- Client behaviour is inappropriate

3.2 Late Arrivals

Late arrival may result in:

- Reduced treatment time

- Full treatment fee still payable

3.3 Cancellation Policy

We require minimum 24 hours’ notice for cancellations or rescheduling.

Failure to provide notice may result in:

- Deposit forfeiture

- Cancellation fee

4. CLIENT RESPONSIBILITIES

Clients must:

- Provide accurate medical and allergy information

- Follow all pre- and post-treatment instructions

- Disclose medications, skin conditions, or health concerns

Beautylish is not responsible for outcomes affected by:

- Undisclosed conditions

- Failure to follow aftercare

- External treatments or products

5. PRICING & PAYMENTS

- All prices are listed in Australian Dollars (AUD)

- Prices may change without notice

- Payment is required at time of service unless otherwise agreed

- Deposits are non-transferable unless approved

6. REFUND & CREDIT POLICY

6.1 No Refunds for Completed Services

Once a service has been performed, no refunds will be issued.

This includes dissatisfaction based on:

- Personal preference

- Change of mind

- Subjective expectations

6.2 Service Credits

Beautylish may issue a service credit at its sole discretion where:

- An allergic reaction occurs

- A treatment complication arises

- We determine it is fair and reasonable

Credits:

- Are valid for services only

- Cannot be redeemed for cash

- Must be used within validity period

6.3 Australian Consumer Law

Nothing in this policy excludes rights under Australian Consumer Law, including guarantees relating to due care and skill.

7. ALLERGIES & ADVERSE REACTIONS

Clients acknowledge:

- Patch testing reduces but does not eliminate risk

- Individual reactions may occur

- Results cannot be guaranteed

Beautylish is not liable where:

- Allergies were not disclosed

- Aftercare instructions were not followed

8. HEALTH & SAFETY

We reserve the right to refuse or discontinue treatment where:

- A client’s health condition poses risk

- Behaviour is unsafe or inappropriate

- Contraindications are identified

9. RESULTS DISCLAIMER

Treatment outcomes vary between individuals.

We do not guarantee:

- Specific aesthetic results

- Duration of results

- Emotional or psychological outcomes

10. LIABILITY LIMITATION

To the maximum extent permitted by law:

- Liability is limited to re-supply of services

- Beautylish is not liable for indirect or consequential loss

11. WEBSITE USE

Users must not:

- Copy or reproduce website content

- Use website for unlawful purposes

- Attempt to interfere with site functionality

All content remains intellectual property of Beautylish.

12. INTELLECTUAL PROPERTY

All branding, content, images, and materials are owned by Beautylish.

Unauthorised use is prohibited.

13. PRIVACY

Use of services is also governed by our Privacy Policy.

14. POLICY CHANGES

We may update these Terms & Conditions at any time.

Continued use of services constitutes acceptance of updated terms.

15. CONTACT

Beautylish

Website: www.beautylish.com.au

Email: helena@beautylish.com.au

Phone: 0422121366

By booking or receiving services, you confirm that you have read and agree to these Terms & Conditions.