Our Policy
TERMS & CONDITIONS
Beautylish (beautylish.com.au)
Effective Date: 01/07/2020
1. ACCEPTANCE OF TERMS
By accessing this website, booking an appointment, purchasing services, or receiving treatments from Beautylish you agree to be bound by these Terms & Conditions.
These terms are governed by the laws of South Australia and the Commonwealth of Australia.
2. SERVICES
Beautylish provides professional beauty, wellness, and holistic treatments including but not limited to:
- Skin treatments and facials
- Cosmetic beauty services
- Holistic wellness treatments
- Coaching or consultation services
All services are performed with professional care and skill.
Results vary based on individual factors including health, lifestyle, and biological response.
3. BOOKINGS & APPOINTMENTS
3.1 Appointment Confirmation
Bookings may require:
- Deposit payment
- Pre-consultation form completion
We reserve the right to refuse service where:
- Contraindications are present
- Safety concerns exist
- Client behaviour is inappropriate
3.2 Late Arrivals
Late arrival may result in:
- Reduced treatment time
- Full treatment fee still payable
3.3 Cancellation Policy
We require minimum 24 hours’ notice for cancellations or rescheduling.
Failure to provide notice may result in:
- Deposit forfeiture
- Cancellation fee
4. CLIENT RESPONSIBILITIES
Clients must:
- Provide accurate medical and allergy information
- Follow all pre- and post-treatment instructions
- Disclose medications, skin conditions, or health concerns
Beautylish is not responsible for outcomes affected by:
- Undisclosed conditions
- Failure to follow aftercare
- External treatments or products
5. PRICING & PAYMENTS
- All prices are listed in Australian Dollars (AUD)
- Prices may change without notice
- Payment is required at time of service unless otherwise agreed
- Deposits are non-transferable unless approved
6. REFUND & CREDIT POLICY
6.1 No Refunds for Completed Services
Once a service has been performed, no refunds will be issued.
This includes dissatisfaction based on:
- Personal preference
- Change of mind
- Subjective expectations
6.2 Service Credits
Beautylish may issue a service credit at its sole discretion where:
- An allergic reaction occurs
- A treatment complication arises
- We determine it is fair and reasonable
Credits:
- Are valid for services only
- Cannot be redeemed for cash
- Must be used within validity period
6.3 Australian Consumer Law
Nothing in this policy excludes rights under Australian Consumer Law, including guarantees relating to due care and skill.
7. ALLERGIES & ADVERSE REACTIONS
Clients acknowledge:
- Patch testing reduces but does not eliminate risk
- Individual reactions may occur
- Results cannot be guaranteed
Beautylish is not liable where:
- Allergies were not disclosed
- Aftercare instructions were not followed
8. HEALTH & SAFETY
We reserve the right to refuse or discontinue treatment where:
- A client’s health condition poses risk
- Behaviour is unsafe or inappropriate
- Contraindications are identified
9. RESULTS DISCLAIMER
Treatment outcomes vary between individuals.
We do not guarantee:
- Specific aesthetic results
- Duration of results
- Emotional or psychological outcomes
10. LIABILITY LIMITATION
To the maximum extent permitted by law:
- Liability is limited to re-supply of services
- Beautylish is not liable for indirect or consequential loss
11. WEBSITE USE
Users must not:
- Copy or reproduce website content
- Use website for unlawful purposes
- Attempt to interfere with site functionality
All content remains intellectual property of Beautylish.
12. INTELLECTUAL PROPERTY
All branding, content, images, and materials are owned by Beautylish.
Unauthorised use is prohibited.
13. PRIVACY
Use of services is also governed by our Privacy Policy.
14. POLICY CHANGES
We may update these Terms & Conditions at any time.
Continued use of services constitutes acceptance of updated terms.
15. CONTACT
Beautylish
Website: www.beautylish.com.au
Email: helena@beautylish.com.au
Phone: 0422121366
By booking or receiving services, you confirm that you have read and agree to these Terms & Conditions.
